Shipping policy

Production times are separate from shipping times. All orders are produced within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. After your order has been produced, it will be ready to be shipped to you. You will receive a notification when your order has shipped. 

 

Shipping Method

We use Australia Post to send your items and offer both standard and express shipping. Once sent, standard delivery orders will arrive in 2-6 business days and express orders in 1-4 business days, depending on where you are located. Whilst Australia Post endeavours to meet the estimated time of delivery, the actual delivery speed depends on where in each state/territory the item is being posted from/to, and the level of congestion in their delivery network at the time. All delivery times are based on the number of business days items take to arrive following the day of posting. Some rural areas have longer delivery times.

If we are experiencing a high volume of orders, shipment may be delayed so please allow additional time for delivery. 

Please note we are not responsible for any delays in shipping, customs processing delays or loss of parcels once they are dispatched. 

Domestic Shipping Rates and Estimates

Domestic – Standard delivery (Parcel Post) Same state delivery in 2-4 business days, 3-6 business days for interstate.*
Domestic – Express delivery (Express Post) Same state delivery in 1-2 business days, 1-3 business days for interstate.*

Shipping charges for your order will be calculated and displayed at checkout.

International Shipping

Currently, we do not ship internationally.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

 

Refunds, returns, and exchanges

Please refer to our Return Policy for further information.

We accept returns up to 21 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at adios@adayinourshirt.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at adios@adayinourshirt.com.